Insurance FAQs

Below are some common questions that may come up about insurance policies. If you have a question that isn't addressed here, please don't hesitate to call us at 866-413-6768.

Q: How are my insurance rates determined?
A: Insurance companies typically group customers based on similar characteristics. They determine the average number of claims of the individuals within the group and charge accordingly. Individuals with characteristics that imply that they will make fewer claims will be charged lower rates.

Q: Who oversees the insurance companies to ensure their rates are fair:
A: The states require insurance companies to file their rates and how they calculate them in order to ensure that there isn't any discrimination. The insurance companies are not able to deviate from these filed rates and are audited on a regular basis by state regulators to ensure they are compliant.

Q: Do all insurance companies offer the same coverage and discounts?
A: Most insurance companies specialize in certain areas, although they may offer a variety of levels of coverage in numerous areas. You may find two companies who offer the same products, but if you look close enough you will find that the policies are vastly different. You need to be very careful that you don't make a poor assumption that all policies are the same. Our agents will help you find your way through all of the differences so you choose the best policy for your needs.

Q: How do I know if I chose the right coverage?
A: Our specialist will assist you to determine which coverage will best meet your needs. We typically advise people to answer several questions for themselves prior to speaking with our insurance agents. How much can you afford? What is the value of the property worth that you are looking to cover and are you willing to cover some of that out of pocket to keep your monthly premium down? Will you be covering yourself or others within your family as well? Once you determine these answers we will guide you to the right policy.

Q: How quickly do changes I make go into effect?
A: Changes typically take effect immediately unless you want them to be applied in the future.

Q: Can I make changes to my policy online?
A: All of our providers offer online access so you can make the desired changes at your convenience.

RateGenius Insurance Agency writes policies for several national insurance carriers. We analyze quotes from multiple carriers and will assist you in evaluating the right provider and coverage options to make certain that you're receiving the best insurance policy that appropriately fits your needs.

Request a free, no-obligation insurance quote online or contact one of our insurance team members by calling 866-413-6768.